Dongguan Sami Technology Co., Ltd.
Service
Digital Signage Warranty Policy
Warranty Period: LCD digital signage typically comes with a standard warranty period that covers manufacturing defects and malfunctions. The duration of the warranty can vary but is often one year. We may offer extended warranty options for an additional cost.
Manufacturing Defects: The warranty generally covers defects that occur during the manufacturing process. This includes issues with the display panel, internal components, connectivity ports, power supply, and other hardware-related problems.
Repairs and Replacements: If a covered defect or malfunction occurs during the warranty period, the manufacturer or authorized service center will either repair the LCD digital signage or replace it with a similar model. The specific course of action will depend on the severity of the issue and the manufacturer's policy.
Exclusions and Limitations: Warranty policies often have certain exclusions and limitations. These may include damages caused by accidents, misuse, unauthorized repairs, natural disasters, or normal wear and tear. Additionally, some warranty policies may have specific requirements for installation, usage, and maintenance that must be followed to maintain the warranty coverage.
On-Site Support: Depending on the manufacturer and the warranty policy, on-site support for repairs or replacements may be available. This means that technicians will come to your location to service the LCD digital signage, reducing downtime and inconvenience.
Technical Support: Warranty policies may include access to technical support for troubleshooting and assistance with any issues you may encounter with the LCD digital signage. This can be helpful in resolving software-related problems or providing guidance on usage and configuration.
It's important to review the specific warranty terms and conditions provided by the manufacturer to understand the coverage, exclusions, limitations, and any additional services included in the warranty policy for LCD digital signage.
Warranty Period: LCD digital signage typically comes with a standard warranty period that covers manufacturing defects and malfunctions. The duration of the warranty can vary but is often one year. We may offer extended warranty options for an additional cost.
Manufacturing Defects: The warranty generally covers defects that occur during the manufacturing process. This includes issues with the display panel, internal components, connectivity ports, power supply, and other hardware-related problems.
Repairs and Replacements: If a covered defect or malfunction occurs during the warranty period, the manufacturer or authorized service center will either repair the LCD digital signage or replace it with a similar model. The specific course of action will depend on the severity of the issue and the manufacturer's policy.
Exclusions and Limitations: Warranty policies often have certain exclusions and limitations. These may include damages caused by accidents, misuse, unauthorized repairs, natural disasters, or normal wear and tear. Additionally, some warranty policies may have specific requirements for installation, usage, and maintenance that must be followed to maintain the warranty coverage.
On-Site Support: Depending on the manufacturer and the warranty policy, on-site support for repairs or replacements may be available. This means that technicians will come to your location to service the LCD digital signage, reducing downtime and inconvenience.
Technical Support: Warranty policies may include access to technical support for troubleshooting and assistance with any issues you may encounter with the LCD digital signage. This can be helpful in resolving software-related problems or providing guidance on usage and configuration.
It's important to review the specific warranty terms and conditions provided by the manufacturer to understand the coverage, exclusions, limitations, and any additional services included in the warranty policy for LCD digital signage.